About Josh Djuarsa

I'm currently working at "OMNICOM GROUP" (1 Year +).

Job Description:

• Assisting/Managing any projects related to the global infrastructure in Global Printing Solutions, AD Domain Consolidation, User Management Cycle & Enterprise-Architecture Management.

I'm currently working in Advertising Company "CLEMENGER GROUP" (1 Year +).

Job Description:

• Assisting with the network and system-related issues and providing technical support, relating to network issues including, system software, application software, hardware, workstations and servers.
• Install, configure, maintain and upgrade servers and networking components such as switches, access points, routers, patch panels, etc and upgrade as required.
• Regularly validate backup jobs, restore, recover and test data from the backup system as required.
• Support security policies such as password controls and computer settings and review/ update associated documentation/instructions as required.
• Assisting with the scheduled upgrade on network infrastructure.
• Monitoring and evaluating network performance and communicating with senior engineers about network infrastructure status to ensure they are operating at optimal performance.
• Monitor network using networking tools to ensure clients are on the correct subnets with optimal network performance.
• Monitor and analyse complex network and system designs under the guidance of senior engineers and assist in the development of infrastructure along with configuration and integration of computer systems.
• Performing audit tasks to review the current process and highlight / escalate security vulnerabilities if need be.
• Documenting problems and resolutions, prioritizing problems and ensuring all issues are resolved within a reasonable time.
• Providing on-site, off-site and remote assistance to Agency employees experiencing network-related issues. This assistance extends to Agency Clients.
• Monitoring network security by checking firewalls and other resources within the infrastructure.

I have worked for 2 years in Magazine Company "INDOMEDIA".

---

Job Title: IT Support Technician & Web Developer

Job Description:

• Provided support in the workplace and also on-call support if necessary.
• In charge of Troubleshooting and fixing IT related problems in the office for Mac & Windows based Operating system.
• Handles break/fix, configuration issues, troubleshooting and software installations.
• In charge of communicating with website server hosting and other vendors for any related problems that occur and need an emergency fix.
• In charge of the websites produced by Indomedia and others within the same company including developing, maintaining and updating the websites.

I have worked 2 years in Retail focusing on Customer Service.

---

Job Title: Sales / Pharmacy Assistant

Job Description:

• Helping Customers to find the correct and best product of what they need.
• Deliver outstanding customer service for Priceline’s customers.
• Stock marking during receiving new items from headquarters.
• Stock refilling for all aisle excluding cosmetics.
• In charge of service calls when needed to the register.
• Price mark-ups/down depending on the update from headquarters.
• Re-arranging the whole Aisle according to the designated product placements acquired from my manager.

I have worked as a Freelance from 2014, since high school. ( Graphic Designer / photographer  )

Job Description:

• Design banners, flyers and all graphic design work according to client’s request.
• Website Developing/Editing according to client’s request.
• Consultation about current company’s Design.
• Re-Creating Company Logo.
• Video Shoot & Post Editing according to client’s request.
• Photoshoot for events & Post Editing.
• All other Graphic Design related criteria.

I have worked as a volunteer at church from 2010, since middle school. ( Department of Audio & Visual  )

I have been at the church my whole life. I have contributed to many things at church but since middle school, I have always been interested in the sound system. Therefore, I have always in charge of sound & visual from before at KEGA (Indonesia) and now at BOCMC (Australia).

Job Description:

• In charge of setting up and the maintenance of audio/visual equipment, operating sound check and live sound mixing, coordinating powerpoint slides, song lyrics, camera work and also all other technical sides of media and sound system matter.
• Church Retreat camps involved the setup of mobile audio equipment and operating the live sound mixing for recording the sessions and photography of camp activities.
• Responsible to troubleshoot problems to maintain the services/sessions to run smoothly throughout the day/event.
• Responsible for church website development.

Completed Bachelor of Information Technology (Networking).

Completed Diploma of Information Technology (Networking).

Completed Certificate IV in Information Technology (Networking).

Completed a short course of Web design in "Binus University".

I went to Ebenezer Christian Academy for my high school degree.